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Contact Us

Please visit our help pages for answers to some of the most commonly asked questions.

Contact Us

Welcome to GEMYSE! We're here to assist you with all your product, order, and business inquiries. Our commitment to excellent customer service ensures that you receive timely and effective support.

Product, Order, and Checkout Services:

For any questions or issues related to products, orders, or the checkout process, our dedicated customer service team will respond within 10 business hours. For more information about our return and refund policies, please visit our Refund Policy page.

Business and Other Inquiries:

For business inquiries or other non-urgent matters, we will respond within 24 business hours. Whether you have a partnership proposal, media inquiry, or general question about our services, we're here to help.

Contact Information:

Please leave your contact details, including your name, email address, and a brief message describing your inquiry. This information will help us provide you with the best possible assistance. We value your time and aim to address your concerns promptly and efficiently.

At GEMYSE, we strive to create a seamless and satisfying experience for all our customers and business partners. Your feedback and questions are important to us, as they help us improve our products and services.

Connect with Us:

You can also connect with us on social media or via email:

Email: services@gemyseshop.com

Thank you for your understanding and support. We look forward to assisting you and ensuring that your experience with GEMYSE is exceptional.

Drop us an email

Help When You Need It

Information

Email:services@gemyseshop.com

Call us:+86 18768450292

Address:No. 330, IoT Street, Xixing Street, Binjiang District, Hangzhou City, Zhejiang Province